Privacy Policy
Last Updated: February 20, 2026
Your privacy is critically important to us. We engineered our pipeline to prioritize the security of your footage and data.
1. Information We Collect
- Google OAuth: We use Google OAuth for secure authentication. We collect your basic profile information (name, email address).
- Billing Information: We collect billing address and transaction details required for invoicing. Payment processing is handled securely by Razorpay.
- User Content: The video files and image sequences you upload for 3D conversion.
2. Use of Information
- Providing and improving our stereoscopic 3D conversion services.
- Processing your transactions and sending related information, including invoices and delivery links.
- Providing customer support and responding to inquiries.
3. Data Storage & Security
- Storage Duration: Your uploaded and converted files are stored securely during processing and are automatically deleted 30 days post-delivery.
- Security Measures: We implement industry-standard security measures to protect your personal information and uploaded content from unauthorized access.
4. Data Sharing & Confidentiality
- No Selling of Data: We do not sell, trade, or rent your personal identification information to others.
- Your Footage: We maintain strict confidentiality. Your footage is used solely for the conversion process and is not shared, distributed, or used for any other purpose without your explicit consent.
5. Your Rights
You have the right to access, update, or request the deletion of your personal information. You can manage your account and data preferences through the Customer Portal.
6. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: mithun@vye.world
- WhatsApp: +918291356187
By using TrueDepth Labs services, you consent to this Privacy Policy.
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